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SRG Persuasive Thinking

SRG Persuasive Thinking

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Question 1 of 10

1. Question

Persuasive Thinking is the discipline of:
A) Manipulating staff into compliance
B) Mobilising commitment through clear, resonant communication
C) Generating new ideas without limits
D) Prioritising ROI above all else

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B
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C
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Question 2 of 10

2. Question

Research shows that readiness is consistently built when leaders communicate:
A) Technical arguments only
B) Five core mobilisation messages
C) Detailed financial projections
D) Vague motivational slogans

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B
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C
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D
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Question 3 of 10

3. Question

The five mobilisation messages identified by Armenakis include:
A) Discrepancy, appropriateness, efficacy, principal support, personal valence
B) Profitability, efficiency, loyalty, branding, morale
C) Innovation, disruption, balance, persuasion, resilience
D) Vision, mission, values, goals, strategy

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B
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C
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D
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Question 4 of 10

4. Question

“Discrepancy” in Persuasive Thinking refers to:
A) Why change is needed
B) Why the proposed change is the right one
C) Confidence that people can succeed
D) Assurance of leader support

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B
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C
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D
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Question 5 of 10

5. Question

“Appropriateness” in Persuasive Thinking refers to:
A) Why the proposed change is the right one
B) Why change is needed
C) Why the change matters to each individual
D) Confidence in staff capability

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B
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C
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D
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Question 6 of 10

6. Question

“Efficacy” in Persuasive Thinking refers to:
A) Assurance of leader support
B) Confidence that people can succeed in the change
C) Why change is needed
D) Why the proposed change is right

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B
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C
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D
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Question 7 of 10

7. Question

“Principal support” in Persuasive Thinking refers to:
A) Assurance that leaders and influencers are backing the change
B) Why the change matters to each individual
C) Why change is needed
D) Confidence in staff capability

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B
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C
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D
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Question 8 of 10

8. Question

“Personal valence” in Persuasive Thinking refers to:
A) Why the change matters to each individual
B) Why change is needed
C) Why the proposed change is right
D) Assurance of leader support

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B
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C
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D
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Question 9 of 10

9. Question

Persuasive Thinking is not about spin or manipulation; it is about:
A) Clarity, integrity, and resonance
B) Avoiding critique
C) Technical detail only
D) Financial incentives alone

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Question 10 of 10

10. Question

The key readiness lesson from Persuasive Thinking is:
A) Even the best strategy fails if people are not mobilised
B) Strategy always succeeds if leaders are confident
C) Mobilisation is optional if the plan is strong
D) Staff commitment is irrelevant to readiness

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