Get a Plan

We hear a lot these days about AI – how smart it is and what it can do better and faster than humans. But here’s a question I’d ask you to consider – how do you plan to optimise the performance of your workers during times of rapid change? Change is not easy for many…

How we look

How we look at things determines what we see. Some industries appear monolithic. When we consider the health industry, the image of multi-storey hospitals comes to mind. We think of designated wards, operating theatres, and expensive machines. These huge buildings are the institutional face of healthcare – a blend of humanitarian approachability and scientific distance….

Making Decisions

This post is about making decisions – what to consider and what you should be aware of. Every now and then, we come to a fork in the road. We need to decide – which road will I take? These are decisions with significant consequences but there are also smaller, more transactional choices we make…

Change Readiness Problems

Change readiness problems within an organisation decrease engagement, lower expectations of success, promote frustration and fear, and impoverish outcomes. Where do these problems come from? What can be done about them? Organisations consist of multiple and often complex systems working together. When we attempt to analyse the root causes of change readiness problems, we need…